Customer app
Book laundry pickup & delivery, track your order, and rate your experience.
- Order status or order code questions
- Address / delivery area
- Payment or refund questions
- Changing pickup or delivery time
Support
Need help with an order, payment, pickup, or the Wash Marwa apps? We’re here to help.
Staff app
Help for admin and drivers using the Laundry Staff app.
- Login / access issues
- Assigning drivers
- Order status updates
- Seeing customer ratings & feedback
Contact us
Email
support@laundryamsterdam.com
Website
https://laundryamsterdam.com
Response time
We usually reply within one business day.
Useful links
- Privacy Policy
- Terms of Use
- API status (for technical checks)
App Store review note
The customer app does not require login. For testing, place an order with cash payment and an address inside the Amsterdam service area. After delivery, ratings of 5 stars open Google review; ratings under 5 ask for written feedback for the admin team.